top of page
PRIVACY POLICY
Last updated: 1 June 2022
Amorn & Sons Co., Ltd. ("RQ49") is committed to protecting the personal data of all those who use our services. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal data, as well as the rights of data subjects under applicable personal data protection laws.
Collection of Personal Data
We collect personal data directly through our service processes, including
-
When you register an account or submit a request to exercise your rights with us
-
When you subscribe to receive marketing communications or newsletters from us
-
When you voluntarily complete a survey or questionnaire
-
Through browser cookies when you use our platform
-
When you contact us via email, telephone, or any other communication channel
Types of Personal Data Collected
-
Personal identifiers — name, surname, age, date of birth, national ID number, passport number
-
Contact information — address, phone number, email address
-
Technical data — IP address, Cookie ID, website activity log
-
Other data — photos, video footage, or any other information considered personal data under applicable law
Minors
If you are under 20 years of age or have limited legal capacity, we may require consent from a parent or legal guardian before collecting your personal data. Should we become aware that personal data has been collected from a minor without proper consent, we will promptly delete that information.
Storage of Personal Data
We store personal data in both physical and electronic formats, using systems and devices that meet appropriate security standards. Retention periods are in accordance with the section "Retention Period" below.
Processing of Personal Data
We collect, use, or disclose your personal data for the following purposes
-
To create and manage user accounts
-
To deliver products or services
-
To improve our products, services, and user experience
-
For internal business administration
-
For marketing and promotional activities
-
For after-sales service
-
To gather feedback
-
To process payments
-
To comply with our Terms & Conditions
-
To comply with applicable laws and regulations
Disclosure of Personal Data
We may disclose your personal data under your consent or as permitted by law, as follows
-
Internal operations - We may share data within the company to the extent necessary for improving our products and services
-
Service providers - We may share certain data with trusted third-party providers involved in payment processing, marketing, or service development. These providers maintain their own privacy policies
Retention Period
We retain your personal data for as long as you remain our customer or as required by law. Once the data is no longer necessary, we will delete, destroy, or anonymise it in accordance with applicable regulations.
Your Rights as a Data Subject
Under personal data protection law, you have the following rights
-
Right to withdraw consent — You may withdraw consent at any time
-
Right of access — You may request access to or a copy of your personal data
-
Right to data portability — You may request your data in a commonly used, machine-readable format
-
Right to object — You may object to certain processing activities
-
Right to erasure — You may request deletion of your data when it is no longer necessary
-
Right to restriction — You may request a temporary suspension of data processing
-
Right to rectification — You may request correction of inaccurate or incomplete data
-
Right to lodge a complaint — You may file a complaint with the relevant authority if you believe your data has been unlawfully processed
We will respond to all requests within 30 days of receipt.
Marketing Communications
From time to time, RQ49 may send you news, updates, or promotional offers by email. If you no longer wish to receive these communications, you may unsubscribe via the link in any email or contact us directly at info@rqclub.com
Data Security
We safeguard your personal data in accordance with the principles of confidentiality, integrity, and availability. Our security measures include administrative, technical, and physical safeguards designed to prevent unauthorised access, loss, alteration, or disclosure of your information.
Data Breach Notification
In the event of a personal data breach, we will notify the Office of the Personal Data Protection Committee within 72 hours of becoming aware of the incident. Should the breach pose a high risk to your rights and freedoms, we will also notify you directly with details of the breach and remedial actions through appropriate channels.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website. This policy was last updated and is effective from 1 June 2022.
Contact Us
Amorn & Sons Co., Ltd. 6, 6/1, 8, 145, 155, 165 Sukhumvit 49/9 Road, Khlong Toei Nuea, Watthana, Bangkok 10110
Email info@rqclub.com
Website www.rqclub.com
Telephone 02 119 7200
Last updated: 1 June 2022
bottom of page